Privacy Policy
TOTALLY PLC PRIVACY POLICY
Totally Plc and its subsidiaries (collectively and individually “Real Flatshare” or "we", “us” or “our” as the context permits) encourages and promotes the website at www.realflatshare.com (the “ Real Flatshare Website”) as an environment that fosters interaction and participation among its members in order to find or advertise flatsharing accommodation in the United Kingdom. Real Flatshare practices a firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Service. This statement may be updated from time to time, so please check back periodically.
1. ABOUT THE SERVICE
1.1 The Service is an online flatsharing service designed to provide an easy way for our members to offer and search for flatshare accommodation (by placing advertisements) throughout the United Kingdom and meet prospective roommates on the Web (“the Service”). To accomplish this, our members must register their details in order to contact members offering accommodation or to be contacted by other members if they are advertising accommodation.
1.2 We are a membership-based service. We collect credit card, address, or bank information only from those who choose to subscribe to the service. All visitors to our site may browse the site and search the ads our site has to offer without entering any personal information.
1.3 When you register with Real Flatshare you may be required to answer certain questions and provide certain personal information about yourself. In addition, such personal information may be disclosed to us during or as a consequence of our providing services to you. The Data Protection Act 1998 sets out your rights as a consumer in respect of information held about you by businesses.
1.4 By registering with us and/or using this website and our services you consent to our processing of your personal data in accordance with this Privacy Policy. However, this shall not effect your rights in relation to your personal data.
2. Who will hold your information?
2.1 Your information will be held by Real Flatshare. Real Flatshare is called the “Data Controller” because it has control over and responsibility for your personal information.
2.2 If the business of Real Flatshare is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
3. The information about you which we COLLECT
3.1 The information about you which we will collect may include:
3.1.1 full personal contact details such as full name, full address, contact telephone numbers, email address, your chosen password, birth date and details of your means of payment (“Private Information”); and
3.1.2 information to be displayed in your advertisements on Real Flatshare including your chosen username or full name, any other Private Information you chose to disclose publicly, telephone number, gender, age, occupation, address or general geographic location, preferences and lifestyle information together with any photographs of the accommodation you are offering for Flatshare and any photographs of yourself if you are searching for accommodation (“Public Information”).
3.1.3 Information that is necessary in order to enable or assist the operation of the Service such as browser type, Cookie data (see below) and addressing information.
4. Source of the information we hold about you
4.1 We may receive information about you directly from you when you submit information to us by registering for, subscribing for, using the Real Flatshare service or responding to any offer on our website.
5. Purposes for which we hold and use your information
5.1 We may use your information for a number of purposes which are outlined below:
5.1.1 The provision of the Service to you:
5.1.1.1 To administer and maintain our records;
5.1.1.2 To ensure that the Service continues to be the most appropriate service for your needs;
5.1.1.3 To verify your identity;
5.1.1.4 To forward to you messages from other users of the Real Flatshare Website / to facilitate other users of the Service contacting you;
5.1.1.5 To respond to any query that you may raise with us; and
5.1.1.6 To update our systems to provide an enhanced service to you.
5.1.1.7 Public Information supplied by you is intended to be viewed by visitors to the Real Flatshare Website and as such will be published on the website and may be used by users of the website when searching and/or offering accomodation for flatshare.
5.1.1.8 Private Information (other than that disclosed by you in acoordance with 3.1.2) will not be published by us on the Real Flatshare Website.
5.1.2 Marketing, selling, sharing and trading in personal information purposes:
5.1.2.1 We do not trade or sell personal information to third parties but limited personal information may be disclosed to third party financial institutions or other payment or credit providers in connection with your subscription.
5.1.2.2 We may also share your data with third party companies and organisations contracted to us to help supply, maintain or facilitate the Service. These third parties may include (without limitation) carriers, technology providers or partners and providers of payment or banking services.
5.1.2.3 Your personal data may be used to keep you informed about other products and services offered by Real Flatshare. If you would rather not receive this information, please log into the Real Flatshare Website and update your account details accordingly.
5.1.3 Other purposes:
5.1.3.1 Your information may be used by Real Flatshare for the purpose of research and statistical analysis;
5.1.3.2 Real Flatshare may disclose information to other companies within the same group of companies as Real Flatshare or to law enforcement agencies; and
5.1.3.3 Real Flatshare may use information about your registration for our internal customer service monitoring.
5.1.4 The period of use of the personal data supplied by you will not be longer than we deem necessary but may, subject to clause 8.1.4, be unlimited.
6. Keeping information up to date
6.1 In order to help the Data Controller keep your information up to date registered users and subscribers may be asked to provide details of any changes in their information at regular intervals.
6.2 If any of the information that you have provided to Real Flatshare changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an email to info@realflatshare.com or writing to us at the address below.
7. Security for your information
7.1 We have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security. However, all publicly accessible websites are susceptible to malicious practices, and we accept no liability if security is breached.
7.2 We further undertake that we will not hold information about you which is excessive in respect of the purposes for which it is processed.
8. COOKIES
8.1 The Service uses “cookies”. Cookies are small pieces of information which are sent by a website to your web browser and remain on your computer until they are deleted. Cookies are sent by the Service to ensure that it does not unnecessarily show you information that you have already seen. Cookies therefore enable Real Flatshare to offer you a more personalised service.
You agree to our use of cookies and/or any other data tracking or gathering technologies we employ in the future. However, if you do not wish to receive cookies from us, please adjust your browser’s settings accordingly. Most browsers including Internet Explorer and Firefox can be set to reject cookies. Please note however that this may restrict your use of our Service.
9. Your Rights
9.1 You have certain rights under the Data Protection Act in relation to the information that we hold about you.
These rights include the rights set out below:
9.1.1 You are entitled to have access to your personal data. You may request by writing to Real Flatshare (at the address given in Clause 11 below) details of your information which we hold and the purposes for which it is held. We will provide this information within 40 days of your request, subject to any routine processing continuing between that time and the time of response. You may be charged a reasonable fee (as permitted by the Data Protection Act 1998) for this information.
9.1.2 You are entitled, by writing to Real Flatshare, to require that neither Real Flatshare commence using the information and request that Real Flatshare stop using information about you for the purpose of direct marketing i.e. the communication to you (by whatever means) of any advertising or marketing material;
9.1.3 You are entitled, by writing to Real Flatshare, to require us to ensure that no decision taken by or on behalf of Real Flatshare and which significantly affects you is based solely on the automated processing of your information, for the purpose of evaluating such matters as, for example, your creditworthiness, reliability or conduct; and
9.1.4 if it is held by a court that the personal information held is inaccurate, you are entitled to apply to ask the court for an order that such inaccurate information be rectified, blocked, destroyed, or erased.
10. YOUR CONSENT
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.
11. Contact Details for the Data Controller at Real Flatshare
If you would like to contact us with any queries or comments regarding our privacy policy, please send an email or write to:
Totally PLC
Unit 611 Highgate Studios,
53-79 Highgate Road,
London NW5 1TL
Website: www.totallycommunications.com
Email: info@realflatshare.com
Totally Plc and its subsidiaries (collectively and individually “Real Flatshare” or "we", “us” or “our” as the context permits) encourages and promotes the website at www.realflatshare.com (the “ Real Flatshare Website”) as an environment that fosters interaction and participation among its members in order to find or advertise flatsharing accommodation in the United Kingdom. Real Flatshare practices a firm commitment to privacy. The following discloses our information gathering and dissemination practices for the Service. This statement may be updated from time to time, so please check back periodically.
1. ABOUT THE SERVICE
1.1 The Service is an online flatsharing service designed to provide an easy way for our members to offer and search for flatshare accommodation (by placing advertisements) throughout the United Kingdom and meet prospective roommates on the Web (“the Service”). To accomplish this, our members must register their details in order to contact members offering accommodation or to be contacted by other members if they are advertising accommodation.
1.2 We are a membership-based service. We collect credit card, address, or bank information only from those who choose to subscribe to the service. All visitors to our site may browse the site and search the ads our site has to offer without entering any personal information.
1.3 When you register with Real Flatshare you may be required to answer certain questions and provide certain personal information about yourself. In addition, such personal information may be disclosed to us during or as a consequence of our providing services to you. The Data Protection Act 1998 sets out your rights as a consumer in respect of information held about you by businesses.
1.4 By registering with us and/or using this website and our services you consent to our processing of your personal data in accordance with this Privacy Policy. However, this shall not effect your rights in relation to your personal data.
2. Who will hold your information?
2.1 Your information will be held by Real Flatshare. Real Flatshare is called the “Data Controller” because it has control over and responsibility for your personal information.
2.2 If the business of Real Flatshare is sold or integrated with another business your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
3. The information about you which we COLLECT
3.1 The information about you which we will collect may include:
3.1.1 full personal contact details such as full name, full address, contact telephone numbers, email address, your chosen password, birth date and details of your means of payment (“Private Information”); and
3.1.2 information to be displayed in your advertisements on Real Flatshare including your chosen username or full name, any other Private Information you chose to disclose publicly, telephone number, gender, age, occupation, address or general geographic location, preferences and lifestyle information together with any photographs of the accommodation you are offering for Flatshare and any photographs of yourself if you are searching for accommodation (“Public Information”).
3.1.3 Information that is necessary in order to enable or assist the operation of the Service such as browser type, Cookie data (see below) and addressing information.
4. Source of the information we hold about you
4.1 We may receive information about you directly from you when you submit information to us by registering for, subscribing for, using the Real Flatshare service or responding to any offer on our website.
5. Purposes for which we hold and use your information
5.1 We may use your information for a number of purposes which are outlined below:
5.1.1 The provision of the Service to you:
5.1.1.1 To administer and maintain our records;
5.1.1.2 To ensure that the Service continues to be the most appropriate service for your needs;
5.1.1.3 To verify your identity;
5.1.1.4 To forward to you messages from other users of the Real Flatshare Website / to facilitate other users of the Service contacting you;
5.1.1.5 To respond to any query that you may raise with us; and
5.1.1.6 To update our systems to provide an enhanced service to you.
5.1.1.7 Public Information supplied by you is intended to be viewed by visitors to the Real Flatshare Website and as such will be published on the website and may be used by users of the website when searching and/or offering accomodation for flatshare.
5.1.1.8 Private Information (other than that disclosed by you in acoordance with 3.1.2) will not be published by us on the Real Flatshare Website.
5.1.2 Marketing, selling, sharing and trading in personal information purposes:
5.1.2.1 We do not trade or sell personal information to third parties but limited personal information may be disclosed to third party financial institutions or other payment or credit providers in connection with your subscription.
5.1.2.2 We may also share your data with third party companies and organisations contracted to us to help supply, maintain or facilitate the Service. These third parties may include (without limitation) carriers, technology providers or partners and providers of payment or banking services.
5.1.2.3 Your personal data may be used to keep you informed about other products and services offered by Real Flatshare. If you would rather not receive this information, please log into the Real Flatshare Website and update your account details accordingly.
5.1.3 Other purposes:
5.1.3.1 Your information may be used by Real Flatshare for the purpose of research and statistical analysis;
5.1.3.2 Real Flatshare may disclose information to other companies within the same group of companies as Real Flatshare or to law enforcement agencies; and
5.1.3.3 Real Flatshare may use information about your registration for our internal customer service monitoring.
5.1.4 The period of use of the personal data supplied by you will not be longer than we deem necessary but may, subject to clause 8.1.4, be unlimited.
6. Keeping information up to date
6.1 In order to help the Data Controller keep your information up to date registered users and subscribers may be asked to provide details of any changes in their information at regular intervals.
6.2 If any of the information that you have provided to Real Flatshare changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct details by sending an email to info@realflatshare.com or writing to us at the address below.
7. Security for your information
7.1 We have in place a level of security appropriate to the nature of the data and the harm that might result from a breach of security. However, all publicly accessible websites are susceptible to malicious practices, and we accept no liability if security is breached.
7.2 We further undertake that we will not hold information about you which is excessive in respect of the purposes for which it is processed.
8. COOKIES
8.1 The Service uses “cookies”. Cookies are small pieces of information which are sent by a website to your web browser and remain on your computer until they are deleted. Cookies are sent by the Service to ensure that it does not unnecessarily show you information that you have already seen. Cookies therefore enable Real Flatshare to offer you a more personalised service.
You agree to our use of cookies and/or any other data tracking or gathering technologies we employ in the future. However, if you do not wish to receive cookies from us, please adjust your browser’s settings accordingly. Most browsers including Internet Explorer and Firefox can be set to reject cookies. Please note however that this may restrict your use of our Service.
9. Your Rights
9.1 You have certain rights under the Data Protection Act in relation to the information that we hold about you.
These rights include the rights set out below:
9.1.1 You are entitled to have access to your personal data. You may request by writing to Real Flatshare (at the address given in Clause 11 below) details of your information which we hold and the purposes for which it is held. We will provide this information within 40 days of your request, subject to any routine processing continuing between that time and the time of response. You may be charged a reasonable fee (as permitted by the Data Protection Act 1998) for this information.
9.1.2 You are entitled, by writing to Real Flatshare, to require that neither Real Flatshare commence using the information and request that Real Flatshare stop using information about you for the purpose of direct marketing i.e. the communication to you (by whatever means) of any advertising or marketing material;
9.1.3 You are entitled, by writing to Real Flatshare, to require us to ensure that no decision taken by or on behalf of Real Flatshare and which significantly affects you is based solely on the automated processing of your information, for the purpose of evaluating such matters as, for example, your creditworthiness, reliability or conduct; and
9.1.4 if it is held by a court that the personal information held is inaccurate, you are entitled to apply to ask the court for an order that such inaccurate information be rectified, blocked, destroyed, or erased.
10. YOUR CONSENT
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.
11. Contact Details for the Data Controller at Real Flatshare
If you would like to contact us with any queries or comments regarding our privacy policy, please send an email or write to:
Totally PLC
Unit 611 Highgate Studios,
53-79 Highgate Road,
London NW5 1TL
Website: www.totallycommunications.com
Email: info@realflatshare.com
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